Holiday Inn Express & Suites Columbus Airport East

6305 E. Broad Street, Columbus, Ohio, United States, 43213show map
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Overview

Holiday Inn Express & Suites Columbus Airport East is a 3-star venue offering air-conditioned rooms not far from Laurel Canyon church of Christ. This attractive accommodation operates since 2001.

Location

Gahanna Woods Park is 2.4 miles from the hotel, which is located within a mountain. Guests are advised to visit Blacklick Woods Metro Park, which is 2.8 miles away. In the vicinity of the property there is Whitehall Community Park.

Rooms

A mini bar, a refrigerator and IDD phone are provided in every room for guests' comfort. The rooms at the accommodation have private bathrooms and a marble flooring.

Eat & Drink

A cold buffet breakfast is served at the lobby. Dining options also include Sababa, set within 5 minutes' walk from the hotel.

Leisure

There also are a wellness area and a spa area at the property. Guests can work out in a health club during their stay.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   95.

Former name: Country Inn & Suites By Carlson, Columbus Airport East, Oh

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Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour business center

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Sports & Fitness

  • Fitness center
  • Tubing
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Stores/Commercial services
  • Newspaper service

Dining

  • Continental breakfast
  • Free breakfast

Business

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • DVDs/ Videos for children

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach towels
  • Casino
  • Jacuzzi
  • Shallow end

Room features

  • In-room air conditioning
  • Heating
  • In-room safe
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Couch bed

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Refrigerator
  • Microwave
  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting bedsFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Queen Room
  • Bed options:
    2 Queen-size beds
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
Twin Room Mobility and hearing accessible
  • Bed options:
    2 Single beds
  • Max occupancy:
    2 persons
room details
Twin Room Hearing accessible
  • Bed options:
    2 Single beds
  • Max occupancy:
    2 persons
room details
One-Bedroom Queen Room
  • Bed options:
    2 Queen-size beds
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
King Room
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
King Room Mobility and hearing accessible
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
King Room Mobility accessible
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Private bathroom
  • Non-smoking
  • Air conditioning
room details
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Location
  • Nearby
  • Restaurants
  • City landmarks
Laurel Canyon church of ChristLaurel Canyon church of Christ3200 ft409 McNaughten Rd
SababaSababa500 ft6280 E Broad St
Chick-fil-AChick-fil-A500 ft6240 E Broad St
Tim HortonsTim Hortons2100 ft6532 E Broad St
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Getting around
Airports
John Glenn Columbus International (CMH)2.9 mi
Rickenbacker International (LCK)12.5 mi
Bus
Bus stop700 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.2
Greatbased on 50 reviews

Rating by category:

10.0
Rooms
8.0
Service
  • 8.0
    Great

    Hotel had spacious beds. Great 3-star experience.

  • 10.0
    Perfect

    As soon as you walk up to the place it had a very appealing entrance and when we walked in you could smell cookies baking. The lounge was spacious and clean. The front desk person was smiling and greeted us. It was a welcome site after a long day of driving.

    There was nothing we didn't like.

  • 5.0
    Guest rating

    The staff at the front desk (Jewell) was helpful and apologetic for the situation stated in the "what didn't you like" section.

    Unfortunately, when we arrived at 11:30pm, the sheets on the sofa bed had a strong urine odor and were yellow on the sheets and mattress. The sheets on the king bed appeared to not have been changed also due to food crumbs and stains. We did not shower there b/c we were concerned about the cleanliness. This was our first stay at a country inn and due to the unpleasant experience, we will find it hard to return in the future. I hope the management makes changes to the staffing expectations and standards b/c they will not be in business long term if these issues are not remedied. The manager did credit us 50% of the room rate for the inconvenience and unacceptable conditions of our room. This was a minimum expectation for our ordeal.

  • 5.4
    Guest rating

    Bathroom was clean and evening staff tried to be helpful

    I left the hotel early in the morning and the staff was rude at best. I was told by evening staff since the shuttle did not run until 7am they would pay for my taxi as they had done the evening before because there was only (1) staff person in the building. The person (man) in the am grabbed a form and started arguing about with me. He did call a cab and rudely told me "Well you need to go out and get them when they come so they will know to come inside to get paid." He continued to grumble to someone else in the back room. I am in Customer Service in the medical field and this is not how I would want my staff to treat a customer. Also if you are advertising shuttle to the airport it would be nice to have it in place to run 24 hour whether it be bus or cab. Many customers take early morning flights for business. Thank you for listening.

  • 5.8
    Guest rating

    The beds were very comfortable. The rooms were clean for the most part.

    When you ask for a non smoking room and then book one you might not get one. They even told me it was a non smoking but some one smoked in it!

  • 8.8
    Great

    We've stayed before and had great service. It's close to family for us when we can't all stay be at their home. The good breakfast and pool are major factors for our staying there.

    We were not at all happy that the attendant at the front desk burnt cookies at 4:30 am on 1/13/13 causing the fire alarms to go off,,,,scared us to death by waking us. They seemed to be amused by the whole situation and my brother and his family were also staying there ( two toddlers) who were awakedend and startled by this episode as well.. And did not settle back down to sleep for a few hours!!.Not fun!! No one really apologized or offered anything in anyway!! Bad business in my book!! Sincerely, Susan l Luken Fairfield, Ohio

  • 9.4
    Perfect

    We were very pleased with our stay. The desk clerks were excellent. Everything was clean and the bed and pillows were better than my own. We enjoyed our afternoon tea sitting by the fireside in the lobby.

    Our receipt from Booked.net says everyone room comes with a fireplace and desk. Ours had neither.

  • 7.4
    Very good

    Nice Clean rooms

    Your website said it was a smoking room, and they have no smoking rooms. You should update your recors.

  • 5.0
    Guest rating

    We like the layout of the facility and the rooms were clean.

    The booking site states that there is a fireplace in the room, there is not. It's in the lobby. The information folder in the room states that there is a microwave and refridgerator in every room, there is not. We stayed Thurs. Thru Sun. Breakfast Friday morning was good, Saturday and Sunday they ran out of everything, so we had to purchase food elsewhere. The pool water was cloudy the entire stay and the jacuzzi was warm, at best. I waited 20 min. To check out while the desk clerk complained to the person in front of me about another customer. Also while waiting, a woman came up stating that her toilet had been overflowing for 10 min. And the clerk instructed her to go find housekeeping.

  • 9.2
    Perfect

    Clean & wide bedroom, Free snack, Kind employees, Free shuttle to the airport

  • 7.4
    Very good

    I liked the in-room whirlpool and the nice lcd tv. They also had lock boxes up front for valuables that you didn't want to take with you when you left during the day.

    the website says that there is a fireplace in every room. that would have been cool, but it was not true. Their in room pamphlets also said that they had in room safes for your use. Also not true. The beds were also rather uncomfortable, and the carpet had lots of stains. It also would have been nice to have bath robes.

  • 9.2
    Perfect

    Very helpful front desk.

    Daughters complained the sofa bed was lumpy but that isn't that the nature of sofa beds?

  • 10.0
    Perfect

    This was a PERFECT Stay! I came for business and pleasure for one night. I needed quiet time and a pleasant atmosphere. I've never been to Country Inns & Suites before as I've always gone to Hampton Inn. Country Inns & Suites SUPERSEDED Hampton Inn! Not only was the rooms HUGE compared to Hampton, but it was pleasingly decorated. I loved the notes regarding recycling of used soaps and reserving water if a guest was content with using a towel and sheets more than one day! I've ALWAYS thought it a waste of time and money to have someone change those so frequently. Additionally, I thought it very wise to have a tall bar-height counter for coffee, to store the MINI fridge and microwave (another saver and very convenient). No need for large fridge for this type of room. The staff was VERY pleasant, helpful and personable. It really did make me feel at home. I will most certainly be back, and believe that in my future travels, Country Inns & Suites will be my first choice.

    That I had to leave.

  • 7.4
    Very good

    Very friendly staff was efficient in answering any questions I had.

    The room was a little dated and there were a few cigarette burns in the carpet this needs to be corrected

  • 9.6
    Perfect

    Friendly staff! The room was very clean and had a refrigerator and bath tub. I asked a shuttle bus to the airport, but the driver was not in service at that moment. Then, they called a taxi for me and paid for that. Great service!!!

    Nothing!

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FAQ
Can I have a breakfast on site?
Yes, an cold buffet breakfast is available for guests.
How far is the city center from the property?
The city center is located 9 miles away.
Are there any cleaning services provided?
Yes, the hotel offers dry cleaning service and room service.
What room types are available here?
The hotel provides such room types as standard room and a double room.
What onsite sport activities can I take part in?
You can benefit from a gym and a fitness center available on site.
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting bedsFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
John Glenn Columbus International (CMH)2.9 mi
Rickenbacker International (LCK)12.5 mi
Bus
Bus stop700 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.