Holiday Inn Express & Suites - Columbus Airport East

ex. Country Inn & Suites By Carlson, Columbus Airport East, Oh

6305 E Broad St, Columbus, OH, United States, 43213show map
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Highlights
8
SuperbBased on  78 reviews
Overview

The 3-star Holiday Inn Express & Suites - Columbus Airport East lies within 7 km from Motorcycle Hall of Fame Museum. The excellent hotel represents historical architecture in Columbus.

The property is located 15 km away from Downtown Columbus. A perfect setting near a metro station offers good public transport connections.

The hotel allows quick access to mountains and woods.

Guests can reach Holiday Inn Express & Suites - Columbus Airport East from Port Columbus Intl airport within 15 minutes' drive.

Rooms

Holiday Inn Express & Suites - Columbus Airport East has modern rooms fitted with heating, wireless internet, a laptop-size safe, coffee/tea makers and a writing table. They provide bathrooms with a hairdryer, a spa bathtub and complimentary toiletries.

Eat & Drink

A continental breakfast is offered at the lobby. Serving a wide assortment of dishes, Buffalo Wings and Rings are about 200 meters from the property.

Services

Guests will benefit from an elevator, a car park and a luggage storage along with shuttle service, laundry and ironing service.

Relax

Holiday Inn Express & Suites - Columbus Airport East also features a health club, a spa center and a Jacuzzi as well as a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   95.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service

Dining

  • Breakfast
  • Restaurant
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • DVDs/ Videos for children

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor heated swimming pool
  • Spa & wellness centre
  • Jacuzzi
  • Library

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Port Columbus Intl (CMH)3.4 mi
Rickenbacker (LCK)12.6 mi
Bus
Bus stop700 ft
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Reviews
8.4
SuperbBased on  78  reviews

Rating by category:

10.0
Rooms
8.0
Service
  • 10.0
    Exceptional

    As soon as you walk up to the place it had a very appealing entrance and when we walked in you could smell cookies baking. The lounge was spacious and clean. The front desk person was smiling and greeted us. It was a welcome site after a long day of driving.

    There was nothing we didn't like.

  • 4.2
    Guest rating

    The staff at the front desk (Jewell) was helpful and apologetic for the situation stated in the "what didn't you like" section.

    Unfortunately, when we arrived at 11:30pm, the sheets on the sofa bed had a strong urine odor and were yellow on the sheets and mattress. The sheets on the king bed appeared to not have been changed also due to food crumbs and stains. We did not shower there b/c we were concerned about the cleanliness. This was our first stay at a country inn and due to the unpleasant experience, we will find it hard to return in the future. I hope the management makes changes to the staffing expectations and standards b/c they will not be in business long term if these issues are not remedied. The manager did credit us 50% of the room rate for the inconvenience and unacceptable conditions of our room. This was a minimum expectation for our ordeal.

  • 5.4
    Guest rating

    Bathroom was clean and evening staff tried to be helpful

    I left the hotel early in the morning and the staff was rude at best. I was told by evening staff since the shuttle did not run until 7am they would pay for my taxi as they had done the evening before because there was only (1) staff person in the building. The person (man) in the am grabbed a form and started arguing about with me. He did call a cab and rudely told me "Well you need to go out and get them when they come so they will know to come inside to get paid." He continued to grumble to someone else in the back room. I am in Customer Service in the medical field and this is not how I would want my staff to treat a customer. Also if you are advertising shuttle to the airport it would be nice to have it in place to run 24 hour whether it be bus or cab. Many customers take early morning flights for business. Thank you for listening.

  • 5.8
    Guest rating

    The beds were very comfortable. The rooms were clean for the most part.

    When you ask for a non smoking room and then book one you might not get one. They even told me it was a non smoking but some one smoked in it!

  • 8.8
    Superb

    We've stayed before and had great service. It's close to family for us when we can't all stay be at their home. The good breakfast and pool are major factors for our staying there.

    We were not at all happy that the attendant at the front desk burnt cookies at 4:30 am on 1/13/13 causing the fire alarms to go off,,,,scared us to death by waking us. They seemed to be amused by the whole situation and my brother and his family were also staying there ( two toddlers) who were awakedend and startled by this episode as well.. And did not settle back down to sleep for a few hours!!.Not fun!! No one really apologized or offered anything in anyway!! Bad business in my book!! Sincerely, Susan l Luken Fairfield, Ohio

  • 9.4
    Exceptional

    We were very pleased with our stay. The desk clerks were excellent. Everything was clean and the bed and pillows were better than my own. We enjoyed our afternoon tea sitting by the fireside in the lobby.

    Our receipt from Booked.net says everyone room comes with a fireplace and desk. Ours had neither.

  • 7.4
    Very good

    Nice Clean rooms

    Your website said it was a smoking room, and they have no smoking rooms. You should update your recors.

  • 4.6
    Guest rating

    We like the layout of the facility and the rooms were clean.

    The booking site states that there is a fireplace in the room, there is not. It's in the lobby. The information folder in the room states that there is a microwave and refridgerator in every room, there is not. We stayed Thurs. Thru Sun. Breakfast Friday morning was good, Saturday and Sunday they ran out of everything, so we had to purchase food elsewhere. The pool water was cloudy the entire stay and the jacuzzi was warm, at best. I waited 20 min. To check out while the desk clerk complained to the person in front of me about another customer. Also while waiting, a woman came up stating that her toilet had been overflowing for 10 min. And the clerk instructed her to go find housekeeping.

  • 9.2
    Superb

    Clean & wide bedroom, Free snack, Kind employees, Free shuttle to the airport

  • 7.4
    Very good

    I liked the in-room whirlpool and the nice lcd tv. They also had lock boxes up front for valuables that you didn't want to take with you when you left during the day.

    the website says that there is a fireplace in every room. that would have been cool, but it was not true. Their in room pamphlets also said that they had in room safes for your use. Also not true. The beds were also rather uncomfortable, and the carpet had lots of stains. It also would have been nice to have bath robes.

  • 9.2
    Superb

    Very helpful front desk.

    Daughters complained the sofa bed was lumpy but that isn't that the nature of sofa beds?

  • 10.0
    Exceptional

    The staff is very friendly and very helpful. I have stayed at this hotel several times, the rooms are always clean.

  • 10.0
    Exceptional

    The staff was great when we had a problem and the gym and pool area was really nice.

  • 8.8
    Superb

    The staff was very courteous

    The food was cold and hard when I came down at 9am

  • 7.8
    Fabulous

    Location and the room was very comfortable

    Pillows were to fluffy

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Highlights
8
SuperbBased on  78 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Port Columbus Intl (CMH)3.4 mi
Rickenbacker (LCK)12.6 mi
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room